Trumpety Trump :: Your online store for quality childrens Toys at affordable prices
FREE delivery on orders over £80
Standard Delivery from £2.99
Collect in Store for FREE
01435-862887

Click & Collect Service

Click & Collect is a free service and saves you paying any delivery charge. You can choose to collect your order from our Trumpety Trump shop in Heathfield, East Sussex. This is particularly convenient if you are local and do not wish to wait at home for a delivery to arrive.

How does the Click & Collect Service work?

  • Simply place the gift(s) you wish to purchase in the Shopping Cart and proceed to Checkout. As part of the checkout process, you will be offered the choice of home delivery or Click & Collect. Please select the Click & Collect button and pay for your goods as usual. Please note, if you are using the Click & Collect service, items cannot be paid for in the shop.

  • Once you have placed your order, you will automatically receive a confirmation email. This does not mean your order is ready for collection, it simply verifies your order has been received. Please wait for either an email or a telephone call from us to let you know when your order is ready for collection.

  • Orders may be collected from our shop during normal opening hours (Tuesday - Friday: 10am – 1pm). If, however, these times are not convenient for you, please let us know by leaving us a message in the ‘Order Comments’ box. We can then arrange a more suitable time for you to collect your order. If you need to collect your order urgently, please contact us by phone (01435 862887) so that we can have it ready for you. Please click here for our address and a map .

  • When collecting your order, please bring a copy of your confirmation email (either printed or on your phone) together with either a bank card with your name on it, or a form of photo ID. If you would like someone else to collect the order for you, they will need to bring the confirmation email along with a photo ID for themselves. Please collect your order within 14 days of receiving an email/telephone call from us.

We will hold any uncollected items for 14 days. After this date we will refund your purchase. Please note, it may take 2 – 5 working days for the credit provider to credit your account.

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1 Oxford Terrace, Hailsham Road, Heathfield, East Sussex, TN21 8AA, UK
sales@trumpety-trump.co.uk